SuperOffice incident

Network disruption

Critical Resolved View vendor source →

SuperOffice experienced a critical incident on March 25, 2022 affecting Login services and Sales & Marketing Client and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2022, 01:33 AM UTC
Resolved
Mar 25, 2022, 03:12 AM UTC
Duration
1h 39m
Detected by Pingoru
Mar 25, 2022, 01:33 AM UTC

Affected components

Login servicesSales & Marketing ClientService ClientWebToolsAPI and Apps

Update timeline

  1. investigating Mar 25, 2022, 01:33 AM UTC

    We are currently investigating Network disruption that is causing availability issues with the SuperOffice CRM Cloud

  2. investigating Mar 25, 2022, 02:33 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 25, 2022, 02:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2022, 03:12 AM UTC

    This incident has been resolved.