SuperOffice incident

Network disruption

Major Resolved View vendor source →

SuperOffice experienced a major incident on October 13, 2022 affecting Login services and Sales & Marketing Client and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 06:55 PM UTC
Resolved
Oct 13, 2022, 08:18 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 13, 2022, 06:55 PM UTC

Affected components

Login servicesSales & Marketing ClientService ClientWebTools

Update timeline

  1. investigating Oct 13, 2022, 06:55 PM UTC

    We are currently investigating availability issues with the SuperOffice CRM Cloud solution

  2. identified Oct 13, 2022, 07:30 PM UTC

    A network related issue has been identified, a fix is being implemented

  3. monitoring Oct 13, 2022, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 13, 2022, 08:18 PM UTC

    This incident has been resolved.