SuperOffice experienced a major incident on February 10, 2023 affecting Service Client, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Service Client
Update timeline
- investigating Feb 10, 2023, 07:21 AM UTC
We are currently investigating an error in Service that gives the errormessage: "Something went wrong. An error message......"
- resolved Feb 10, 2023, 08:53 AM UTC
The error has been identified to a failing network component in one datacenter. The component has been taken out of service while we investigate the root cause of the error.