SuperOffice incident

Network disruption

Major Resolved View vendor source →

SuperOffice experienced a major incident on March 20, 2023 affecting Login services and Sales & Marketing Client and 1 more component, lasting 4h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2023, 08:14 AM UTC
Resolved
Mar 20, 2023, 01:10 PM UTC
Duration
4h 56m
Detected by Pingoru
Mar 20, 2023, 08:14 AM UTC

Affected components

Login servicesSales & Marketing ClientService ClientWebToolsAPI and Apps

Update timeline

  1. investigating Mar 20, 2023, 08:14 AM UTC

    We are currently investigating Network disruption that is causing intermittent availability issues with the SuperOffice CRM Cloud

  2. monitoring Mar 20, 2023, 08:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 20, 2023, 08:55 AM UTC

    We are currently investigating this issue.

  4. monitoring Mar 20, 2023, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 20, 2023, 01:10 PM UTC

    This incident has been resolved.