Superhuman incident

Degraded Service for Gmail Users

Major Resolved View vendor source →

Superhuman experienced a major incident on July 18, 2025 affecting Email sending, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 03:27 PM UTC
Resolved
Jul 18, 2025, 06:31 PM UTC
Duration
3h 4m
Detected by Pingoru
Jul 18, 2025, 03:27 PM UTC

Affected components

Email sending

Update timeline

  1. investigating Jul 18, 2025, 03:27 PM UTC

    There is an ongoing outage with Google services, and we are currently investigating the impact. At the moment, there is degraded performance for sending emails and syncing mailboxes.

  2. monitoring Jul 18, 2025, 04:20 PM UTC

    Earlier today, a Google Workspaces outage impacted Gmail and Calendar services, which may have caused delays or sync issues in Superhuman. Google has since resolved the issue. Superhuman is fully operational and we’re actively monitoring to ensure everything remains stable. Thanks for your patience!

  3. resolved Jul 18, 2025, 06:31 PM UTC

    This incident has been resolved.