Superhuman incident

Write With AI Feature Outage

Notice Resolved View vendor source →

Superhuman experienced a notice incident on August 6, 2025 affecting Superhuman, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 06:35 AM UTC
Resolved
Aug 06, 2025, 08:02 AM UTC
Duration
1h 27m
Detected by Pingoru
Aug 06, 2025, 06:35 AM UTC

Affected components

Superhuman

Update timeline

  1. investigating Aug 06, 2025, 06:35 AM UTC

    We are investigating an issue with our Write With AI feature.

  2. investigating Aug 06, 2025, 07:26 AM UTC

    We've identified the outage to be caused by an incompatibility with a minor API change from OpenAI. We're implementing a workaround and expect to have this resolved later this evening.

  3. resolved Aug 06, 2025, 08:02 AM UTC

    We have deployed the workaround and are seeing error levels return to normal. Our Write With AI feature is restored.