Supercut experienced a minor incident on September 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 03, 2025, 03:03 PM UTC
Type: Incident Duration: 51 minutes Affected Components: Publishing Recordings, Web Dashboard, API Sep 3, 15:03:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 3, 15:37:00 GMT+0 - Resolved - This incident has been resolved. Sep 3, 15:55:55 GMT+0 - Postmortem - The recent service downtime was the result of a problematic migration that caused a lock-up in one of our AWS clusters. The issue was identified promptly, and corrective actions were taken to restore full system functionality. We are conducting a thorough review of our migration and deployment processes to prevent similar incidents in the future.