Sucuri incident

Issue with login process.

Minor Resolved View vendor source →

Sucuri experienced a minor incident on March 21, 2020 affecting Login Dashboard and Support Dashboard and 1 more component, lasting 5d 18h. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2020, 01:31 AM UTC
Resolved
Mar 26, 2020, 07:56 PM UTC
Duration
5d 18h
Detected by Pingoru
Mar 21, 2020, 01:31 AM UTC

Affected components

Login DashboardSupport DashboardWebsite Firewall DashboardMonitoring DashboardBackups Dashboard

Update timeline

  1. investigating Mar 21, 2020, 01:31 AM UTC

    We are aware of an issue affecting the Sucuri login process and are investigating. No other services are impacted. We will update our status page as more information becomes available.

  2. monitoring Mar 21, 2020, 01:45 AM UTC

    We have identified and fixed the issue with the Sucuri login. Engineering teams will continue to monitor to ensure there are no further issues. There will be no further updates unless the situation changes.

  3. resolved Mar 26, 2020, 07:56 PM UTC

    This incident has been resolved.