Sucuri experienced a major incident on August 1, 2020 affecting Login Dashboard, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Login Dashboard
Update timeline
- investigating Aug 01, 2020, 08:43 PM UTC
We are investigating the intermittent failure to load the login pages for some customers. We apologize for the inconvenience and will update here once more information is available.
- monitoring Aug 01, 2020, 11:43 PM UTC
We are monitoring the situation but all services are restored.
- resolved Aug 02, 2020, 12:32 AM UTC
The situation has been resolved and we are not seeing any other errors reported. Please feel free to contact our support if you experiencing any other issues.