Sucuri experienced a minor incident on November 10, 2020 affecting Login Dashboard and Support Dashboard and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Login DashboardSupport DashboardWebsite Firewall DashboardMonitoring DashboardBackups Dashboard
Update timeline
- investigating Nov 10, 2020, 09:30 PM UTC
We are aware of an issue that is affecting customers' ability to log in to their support dashboard. We are investigating this issue and will provide updates as more information becomes available.
- investigating Nov 10, 2020, 09:34 PM UTC
We are continuing to investigate this issue.
- identified Nov 10, 2020, 10:08 PM UTC
The issue has been identified, we are working quickly to implement a fix, and we will provide an update as soon as the solution is in place
- resolved Nov 10, 2020, 10:27 PM UTC
This incident has been resolved.