Sucuri experienced a major incident on May 22, 2022 affecting Login Dashboard and Website Firewall Dashboard and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2022, 03:02 PM UTC
Our PRODUCT dashboard (waf.sucuri.net/) is currently down. We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to set the waf.sucuri.net configuration options.
- identified May 22, 2022, 03:03 PM UTC
The issue has been identified, we are working quickly to implement a fix, and we will provide an update as soon as the solution is in place
- monitoring May 23, 2022, 03:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2022, 02:55 PM UTC
This incident has been resolved.