Sucuri incident

Australian and Brazilian WAF outage

Critical Resolved View vendor source →

Sucuri experienced a critical incident on March 14, 2023 affecting South America and Australia, lasting 3h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2023, 04:26 AM UTC
Resolved
Mar 14, 2023, 07:47 AM UTC
Duration
3h 21m
Detected by Pingoru
Mar 14, 2023, 04:26 AM UTC

Affected components

South AmericaAustralia

Update timeline

  1. investigating Mar 14, 2023, 04:26 AM UTC

    An issue has been identified on the 60X and 70X WAF servers that is causing errors. We are working on a fix, but in the meantime, you can update the DNS records for your site to point to our standard anycast network to get your site loading again. We apologise for the trouble caused.

  2. resolved Mar 14, 2023, 07:47 AM UTC

    The issue has now been resolved and all 60X & 70X servers are working as expected.