Sucuri incident

WAF dashboard redirect errors

Major Resolved View vendor source →

Sucuri experienced a major incident on April 8, 2023 affecting Website Firewall Dashboard, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2023, 12:22 PM UTC
Resolved
Apr 08, 2023, 01:35 PM UTC
Duration
1h 13m
Detected by Pingoru
Apr 08, 2023, 12:22 PM UTC

Affected components

Website Firewall Dashboard

Update timeline

  1. investigating Apr 08, 2023, 12:22 PM UTC

    We are currently investigating the cause of the dashboard redirects. Only the dashboard is unavailable. The WAF service itself is not impacted.

  2. resolved Apr 08, 2023, 01:35 PM UTC

    The incident has been resolved and the WAF dashboard is now loading again without error. We have taken steps to ensure the same error does not reoccur.