Sucuri incident

WAF Dashboard - Degraded performance on some monitor/firewall dashboards

Minor Resolved View vendor source →

Sucuri experienced a minor incident on April 14, 2021 affecting Website Firewall Dashboard and Monitoring Dashboard, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2021, 11:08 PM UTC
Resolved
Apr 16, 2021, 01:04 PM UTC
Duration
1d 13h
Detected by Pingoru
Apr 14, 2021, 11:08 PM UTC

Affected components

Website Firewall DashboardMonitoring Dashboard

Update timeline

  1. investigating Apr 14, 2021, 11:08 PM UTC

    We are aware of an issue affecting load times on waf.sucuri.net and the accuracy of internal tools showing correct firewall status. We are investigating this issue and will provide updates as more information becomes available. Your site is still protected and we hope to have the issue resolved shortly.

  2. resolved Apr 16, 2021, 01:04 PM UTC

    Thank you again for the patience and understanding. Our engineering team has identified and resolved the latency issue impacting our WAF Dashboard product.