Sucuri incident

Intermittent timeouts

Minor Resolved View vendor source →

Sucuri experienced a minor incident on October 13, 2021 affecting North America West and North America Central and 1 more component, lasting 18h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 05:05 PM UTC
Resolved
Oct 14, 2021, 11:42 AM UTC
Duration
18h 37m
Detected by Pingoru
Oct 13, 2021, 05:05 PM UTC

Affected components

North America WestNorth America CentralNorth America EastNorth America South East

Update timeline

  1. investigating Oct 13, 2021, 05:05 PM UTC

    We are currently investigating timeouts affecting some locations. We'll publish an update once we have more information to share.

  2. monitoring Oct 13, 2021, 09:41 PM UTC

    A fix has been implemented but we are still monitoring it closely

  3. resolved Oct 14, 2021, 11:42 AM UTC

    This incident has been resolved, if you are still having issues please open a support ticket.