Sucuri incident

Cluster 12 WAF/CDN intermittent connectivity issues

Minor Resolved View vendor source →

Sucuri experienced a minor incident on September 29, 2022 affecting North America South East and Europe West, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2022, 04:14 PM UTC
Resolved
Sep 29, 2022, 08:12 PM UTC
Duration
3h 57m
Detected by Pingoru
Sep 29, 2022, 04:14 PM UTC

Affected components

North America South EastEurope West

Update timeline

  1. investigating Sep 29, 2022, 04:14 PM UTC

    Our network monitoring tools have detected some intermittent network issues impacting Cluster 12 that has resulted in degraded performance. The issue looks to be localized with Frankfurt and Miami being the regions currently impacted. Our network engineering team are continuing to investigate the issue and we will post further updates once we have more detailed information. We hope to have the issue resolved shortly and we apologize for any trouble experienced.

  2. monitoring Sep 29, 2022, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 29, 2022, 08:12 PM UTC

    This incident has been resolved, if you are still seeing any issues please open a support ticket.