Sucuri experienced a major incident on July 18, 2024 affecting Login Dashboard and Website Firewall Dashboard and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 18, 2024, 05:58 PM UTC
Our PRODUCT dashboard (waf.sucuri.net/) is currently down. We are aware of an issue that is affecting customers' ability to log in to their WAF dashboard. We are investigating this issue and will provide updates as more information becomes available. Note that our Firewall, Monitoring and Backup products are unaffected and operating normally. The issue only impacts the front end used to set the waf.sucuri.net configuration options.
- monitoring Jul 18, 2024, 06:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 18, 2024, 06:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 18, 2024, 07:05 PM UTC
This incident has been resolved.