Subbly incident

Intermittent Subbly service instability due to ongoing Cloudflare issues

Minor Resolved View vendor source →

Subbly experienced a minor incident on November 18, 2025 affecting Admin and Checkout and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:29 PM UTC
Resolved
Nov 18, 2025, 04:35 PM UTC
Duration
4h 5m
Detected by Pingoru
Nov 18, 2025, 12:29 PM UTC

Affected components

AdminCheckoutAPI

Update timeline

  1. investigating Nov 18, 2025, 12:29 PM UTC

    We are currently experiencing intermittent instability across the Subbly platform. The root cause is an ongoing Cloudflare outage affecting global traffic routing. Cloudflare is still actively working on resolving the issue, and because our infrastructure relies on their network, Subbly services may continue to fluctuate. Our engineering team is continuously monitoring the situation and will provide updates as soon as there are changes in Cloudflare’s status.

  2. identified Nov 18, 2025, 03:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 18, 2025, 04:35 PM UTC

    This issue appears to have resolved, however Cloudflare haven't marked it as resolved on their end so we recommend monitoring their status page if you experience further issues: https://www.cloudflarestatus.com/ We apologise for any inconvenience.