Subbly incident

Issues fetching product data for new AI site builds.

Minor Resolved View vendor source →
Started
Feb 05, 2026, 01:32 PM UTC
Resolved
Feb 05, 2026, 02:39 PM UTC
Duration
1h 7m
Detected by Pingoru
Feb 05, 2026, 01:32 PM UTC

Affected components

APIWebsite Hosting

Update timeline

  1. investigating Feb 05, 2026, 01:32 PM UTC

    We are investigating API synchronization issues affecting AI site builds. Impact includes unavailable checkouts, missing product metadata/bundles, and related logic failures.

  2. identified Feb 05, 2026, 01:38 PM UTC

    Problem with the API identified. Working on a fix.

  3. resolved Feb 05, 2026, 02:39 PM UTC

    Fix was deployed, system is fully operational.

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