Subbly experienced a major incident on May 29, 2026 affecting Website Builder, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Website Builder
Update timeline
- investigating May 29, 2026, 09:58 AM UTC
We are investigating reports of users being unable to access the AI Builder. Our engineering team is currently investigating the root cause and will update you shortly.
- resolved May 29, 2026, 12:16 PM UTC
The issue affecting access to the AI Builder has been resolved. Users should now be able to access and use the builder normally. We apologize for the disruption and appreciate your patience while our team worked on restoring the service.