Studentnet experienced a major incident on September 26, 2021 affecting Studentnet Account Synchronisation, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Studentnet Account Synchronisation
Update timeline
- investigating Sep 26, 2021, 10:48 PM UTC
We are currently investigating a syncing issue between AD & Cloudwork. This appears a consequence of the outage on Friday. Further notification to be provided shortly.
- identified Sep 26, 2021, 10:56 PM UTC
The issue has been identified and the fix is being applied.
- resolved Sep 26, 2021, 11:21 PM UTC
The incident has been resolved. Please check your service and advise any issues immediately via email to [email protected] or via our portal at support.studentnet.net or our web site at studentnet.net and clicking the "Help" button in the bottom right hand corner.