Studentnet incident

Some school logins not completing

Major Resolved View vendor source →

Studentnet experienced a major incident on May 9, 2022 affecting Studentnet SmartID - Authentication SSO, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2022, 09:52 PM UTC
Resolved
May 09, 2022, 10:08 PM UTC
Duration
15m
Detected by Pingoru
May 09, 2022, 09:52 PM UTC

Affected components

Studentnet SmartID - Authentication SSO

Update timeline

  1. identified May 09, 2022, 09:52 PM UTC

    Some schools are experiencing an issue whereby the login page is presented but the authetication does not complete.

  2. resolved May 09, 2022, 10:08 PM UTC

    This incident has been resolved.