Studentnet experienced a major incident on July 25, 2024 affecting Phone, lasting 5h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Phone
Update timeline
- investigating Jul 25, 2024, 12:11 AM UTC
Our external phone numbers (02) 9281 3905 & (02) 9281 1626 are being upgraded. Phone calls to these 2 numbers will fail until completed. In the meantime please call (02) 8414 1094 to be connected to one of our staff who can then direct your call appropriately.
- resolved Jul 25, 2024, 05:16 AM UTC
Both (02) 92811626 & (02) 9181 3905 are both operational again.