Stripo incident

Partial Outage in work of Thumbnail Generation Service

Major Resolved View vendor source →

Stripo experienced a major incident on October 7, 2025 affecting Thumbnail Generation Service, lasting 35s. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 04:35 AM UTC
Resolved
Oct 07, 2025, 04:35 AM UTC
Duration
35s
Detected by Pingoru
Oct 07, 2025, 04:35 AM UTC

Affected components

Thumbnail Generation Service

Update timeline

  1. investigating Oct 07, 2025, 04:35 AM UTC

    There might be an issue in generating the thumbnails for created email and templates inside the customer's accounts. Time (UTC) : 2025-10-07T04:34:40

  2. resolved Oct 07, 2025, 04:35 AM UTC

    This incident has been resolved.