Stripo experienced a major incident on November 18, 2025 affecting Image Storage, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:59 AM UTC
There might be issues in accessing images from the Stripo storage which are used inside created email templates. Time (UTC) : 2025-11-18T11:59:01
- investigating Nov 18, 2025, 12:04 PM UTC
We are currently experiencing a global outage caused by Cloudflare. Due to this issue, all images uploaded by users to Stripo Storage are temporarily unavailable and cannot be retrieved or displayed. Our team is actively monitoring the situation on Cloudflare’s official status page https://www.cloudflarestatus.com/ and, in parallel, working on switching traffic to a backup channel to restore image availability as soon as possible. We will provide updates as we learn more. Thank you for your patience.
- resolved Nov 18, 2025, 12:08 PM UTC
This incident has been resolved.