Street Context Outage History

Street Context is up right now

Street Context had 8 outages in the last 2 years totaling 47h 57m of downtime — averaging 0.3 incidents per month.

There were 8 Street Context outages since October 20, 2025 totaling 47h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.streetcontxt.com

Notice September 16, 2026

Temporary Support Process During Salesforce Service Disruption

Detected by Pingoru
Sep 16, 2026, 12:03 PM UTC
Resolved
Sep 16, 2026, 08:17 PM UTC
Duration
8h 13m
Timeline · 3 updates
  1. monitoring Sep 16, 2026, 12:03 PM UTC

    Hi all, Salesforce is currently experiencing an ongoing service disruption, which means our Support team does not currently have access to our normal case management system. While this issue is being resolved, if you experience a High or Critical priority issue, please email [email protected] directly using the template below. Please note: This temporary process should only be used for High or Critical priority issues. For lower-priority requests, we kindly ask that you wait until our normal Support channels have been restored. Email subject: [HIGH/CRITICAL] Client Name – Brief Issue Description Please include: Client / Company: Product: Street Context Priority: High / Critical Issue summary: Our team will monitor this mailbox and respond to High and Critical priority issues while the Salesforce disruption remains ongoing. We will provide a further update once our standard Support channels are available again. Kind regards, Street Context Support

  2. monitoring Sep 16, 2026, 01:47 PM UTC

    Service has largely been restored, and we are continuing to monitor the situation closely. We will keep monitoring until Salesforce confirms the issue is fully resolved. For real-time updates, please refer to the following Salesforce Status Page: https://status.salesforce.com/

  3. resolved Sep 16, 2026, 08:17 PM UTC

    No further impact has been observed since our last update. We will be closing this incident at this time.

Read the full incident report →

Major August 3, 2026

Contacts missing from Distribution Lists

Detected by Pingoru
Aug 03, 2026, 02:23 PM UTC
Resolved
Aug 03, 2026, 11:50 PM UTC
Duration
9h 27m
Affected: Platform
Timeline · 2 updates
  1. investigating Aug 03, 2026, 02:23 PM UTC

    Some users are experiencing an issue where contacts are missing from their distribution lists. We are actively working to resolve the issue and will provide updates as they become available.

  2. resolved Aug 03, 2026, 11:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2026

Email Slow To Deliver

Detected by Pingoru
Jul 08, 2026, 01:13 PM UTC
Resolved
Jul 08, 2026, 03:40 PM UTC
Duration
2h 26m
Affected: Email DeliveryData Streaming
Timeline · 7 updates
  1. investigating Jul 08, 2026, 01:13 PM UTC

    Some users are reporting delays with email delivery. We are investigating further.

  2. investigating Jul 08, 2026, 01:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 08, 2026, 01:57 PM UTC

    Email is still slow to relay. We are continuing to investigate this issue.

  4. investigating Jul 08, 2026, 02:12 PM UTC

    Email is now delivering to recipients as intended. There is still a delay in corresponding data posting to user's insights that we hope to rectify shortly. We are continuing to investigate the root cause.

  5. investigating Jul 08, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Jul 08, 2026, 03:23 PM UTC

    Data has now caught up and is posting in real-time. Our engineering team is monitoring closely and will continue to investigate the root cause, but the issue itself is now considered resolved.

  7. resolved Jul 08, 2026, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026

Email Delivery

Detected by Pingoru
May 08, 2026, 05:07 AM UTC
Resolved
May 08, 2026, 07:49 AM UTC
Duration
2h 41m
Affected: Email Delivery
Timeline · 4 updates
  1. investigating May 08, 2026, 05:07 AM UTC

    Some users are experiencing an issue with email delivery. We are currently investigating the root cause and are working to resolve.

  2. monitoring May 08, 2026, 05:45 AM UTC

    The root cause has been identified and fixed. We are now reviewing to ensure whether any email needs to be resent. Any affected users will be notified as such.

  3. monitoring May 08, 2026, 07:34 AM UTC

    Email delivery continues to flow normally. The issue is now considered resolved. Any users affected by this issue have been notified individually.

  4. resolved May 08, 2026, 07:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Delay with Insights Data

Detected by Pingoru
Apr 30, 2026, 02:46 PM UTC
Resolved
Apr 30, 2026, 09:51 PM UTC
Duration
7h 5m
Affected: PlatformData Streaming
Timeline · 6 updates
  1. investigating Apr 30, 2026, 02:46 PM UTC

    We have observed a delay in some data posting to users' Insights pages. We are currently investigating. Please note that email delivery is not affected.

  2. investigating Apr 30, 2026, 02:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2026, 03:01 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 30, 2026, 03:11 PM UTC

    Root cause has been identified. We are currently working on a fix.

  5. monitoring Apr 30, 2026, 05:53 PM UTC

    We have completed implementing the fix. Services are now working as intended. We will continue to monitor for the rest of the day before considering the issue resolved.

  6. resolved Apr 30, 2026, 09:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026

Email Delivery Delays

Detected by Pingoru
Jan 22, 2026, 07:55 PM UTC
Resolved
Jan 22, 2026, 11:18 PM UTC
Duration
3h 23m
Affected: Email Delivery
Timeline · 4 updates
  1. investigating Jan 22, 2026, 07:55 PM UTC

    Some users are reporting delays with email delivery. We are currently investigating.

  2. monitoring Jan 22, 2026, 09:18 PM UTC

    The root cause has been identified and fixed. We are now reviewing to ensure whether any email needs to be resent. Any affected users will be notified as such.

  3. monitoring Jan 22, 2026, 11:18 PM UTC

    Email delivery continues to flow normally. The issue is now considered resolved. Any users affected by this issue have been notified individually.

  4. resolved Jan 22, 2026, 11:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 6, 2025

Login and Email Send Functionalities Appearing Non-Responsive

Detected by Pingoru
Nov 06, 2025, 10:45 PM UTC
Resolved
Nov 06, 2025, 11:15 PM UTC
Duration
29m
Affected: PlatformEmail DeliveryData Streaming
Timeline · 3 updates
  1. investigating Nov 06, 2025, 10:45 PM UTC

    We are currently investigating this issue; at this time, email deliveries and logins appear to be unresponsive or failing. We have escalated the issue and are looking to provide an update within the next half-hour.

  2. monitoring Nov 06, 2025, 11:01 PM UTC

    A fix has been implemented and we are currently monitoring for any remaining issues.

  3. resolved Nov 06, 2025, 11:15 PM UTC

    This incident has been resolved. We are currently analyzing the issue's root cause and will follow up as soon as possible once we have formalized a summary.

Read the full incident report →