Street Context Outage History

Street Context is up right now

Pingoru has recorded 23 incidents for Street Context: 7 in the last 12 months and 2 in the last 90 days.

Source: status.streetcontxt.com

23incidents recorded
7last 12 months
2last 90 days
5 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Street Context in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202617 of 720 (1%)
May 202613 of 744 (0%)
June 202600 of 720 (0%)
July 202612 of 744 (0%)
August 2026110 of 744 (1%)
September 202618 of 720 (1%)
October 202600 of 528 (0%)

Incidents, newest first

Notice September 16, 2026 Temporary Support Process During Salesforce Service Disruption 8h 13m

Started Sep 16, 2026, 12:03 PM UTC· resolved Sep 16, 2026, 08:17 PM UTC

  1. monitoring Sep 16, 2026, 12:03 PM UTC

    Hi all, Salesforce is currently experiencing an ongoing service disruption, which means our Support team does not currently have access to our normal case management system. While this issue is being resolved, if you experience a High or Critical priority issue, please email [email protected] directly using the template below. Please note: This temporary process should only be used for High or Critical priority issues. For lower-priority requests, we kindly ask that you wait until our normal Support channels have been restored. Email subject: [HIGH/CRITICAL] Client Name – Brief Issue Description Please include: Client / Company: Product: Street Context Priority: High / Critical Issue summary: Our team will monitor this mailbox and respond to High and Critical priority issues while the Salesforce disruption remains ongoing. We will provide a further update once our standard Support channels are available again. Kind regards, Street Context Support

  2. monitoring Sep 16, 2026, 01:47 PM UTC

    Service has largely been restored, and we are continuing to monitor the situation closely. We will keep monitoring until Salesforce confirms the issue is fully resolved. For real-time updates, please refer to the following Salesforce Status Page: https://status.salesforce.com/

  3. resolved Sep 16, 2026, 08:17 PM UTC

    No further impact has been observed since our last update. We will be closing this incident at this time.

Read the full incident report →

Major August 3, 2026 Contacts missing from Distribution Lists 9h 27m Platform

Started Aug 03, 2026, 02:23 PM UTC· resolved Aug 03, 2026, 11:50 PM UTC

  1. investigating Aug 03, 2026, 02:23 PM UTC

    Some users are experiencing an issue where contacts are missing from their distribution lists. We are actively working to resolve the issue and will provide updates as they become available.

  2. resolved Aug 03, 2026, 11:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2026 Email Slow To Deliver 2h 26m Email Delivery, Data Streaming

Started Jul 08, 2026, 01:13 PM UTC· resolved Jul 08, 2026, 03:40 PM UTC

  1. investigating Jul 08, 2026, 01:13 PM UTC

    Some users are reporting delays with email delivery. We are investigating further.

  2. investigating Jul 08, 2026, 01:14 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 08, 2026, 01:57 PM UTC

    Email is still slow to relay. We are continuing to investigate this issue.

  4. investigating Jul 08, 2026, 02:12 PM UTC

    Email is now delivering to recipients as intended. There is still a delay in corresponding data posting to user's insights that we hope to rectify shortly. We are continuing to investigate the root cause.

  5. investigating Jul 08, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Jul 08, 2026, 03:23 PM UTC

    Data has now caught up and is posting in real-time. Our engineering team is monitoring closely and will continue to investigate the root cause, but the issue itself is now considered resolved.

  7. resolved Jul 08, 2026, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026 Email Delivery 2h 41m Email Delivery

Started May 08, 2026, 05:07 AM UTC· resolved May 08, 2026, 07:49 AM UTC

  1. investigating May 08, 2026, 05:07 AM UTC

    Some users are experiencing an issue with email delivery. We are currently investigating the root cause and are working to resolve.

  2. monitoring May 08, 2026, 05:45 AM UTC

    The root cause has been identified and fixed. We are now reviewing to ensure whether any email needs to be resent. Any affected users will be notified as such.

  3. monitoring May 08, 2026, 07:34 AM UTC

    Email delivery continues to flow normally. The issue is now considered resolved. Any users affected by this issue have been notified individually.

  4. resolved May 08, 2026, 07:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 30, 2026 Delay with Insights Data 7h 5m Platform, Data Streaming

Started Apr 30, 2026, 02:46 PM UTC· resolved Apr 30, 2026, 09:51 PM UTC

  1. investigating Apr 30, 2026, 02:46 PM UTC

    We have observed a delay in some data posting to users' Insights pages. We are currently investigating. Please note that email delivery is not affected.

  2. investigating Apr 30, 2026, 02:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2026, 03:01 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 30, 2026, 03:11 PM UTC

    Root cause has been identified. We are currently working on a fix.

  5. monitoring Apr 30, 2026, 05:53 PM UTC

    We have completed implementing the fix. Services are now working as intended. We will continue to monitor for the rest of the day before considering the issue resolved.

  6. resolved Apr 30, 2026, 09:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2026 Email Delivery Delays 3h 23m Email Delivery

Started Jan 22, 2026, 07:55 PM UTC· resolved Jan 22, 2026, 11:18 PM UTC

  1. investigating Jan 22, 2026, 07:55 PM UTC

    Some users are reporting delays with email delivery. We are currently investigating.

  2. monitoring Jan 22, 2026, 09:18 PM UTC

    The root cause has been identified and fixed. We are now reviewing to ensure whether any email needs to be resent. Any affected users will be notified as such.

  3. monitoring Jan 22, 2026, 11:18 PM UTC

    Email delivery continues to flow normally. The issue is now considered resolved. Any users affected by this issue have been notified individually.

  4. resolved Jan 22, 2026, 11:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 6, 2025 Login and Email Send Functionalities Appearing Non-Responsive 29m Platform, Email Delivery, Data Streaming

Started Nov 06, 2025, 10:45 PM UTC· resolved Nov 06, 2025, 11:15 PM UTC

  1. investigating Nov 06, 2025, 10:45 PM UTC

    We are currently investigating this issue; at this time, email deliveries and logins appear to be unresponsive or failing. We have escalated the issue and are looking to provide an update within the next half-hour.

  2. monitoring Nov 06, 2025, 11:01 PM UTC

    A fix has been implemented and we are currently monitoring for any remaining issues.

  3. resolved Nov 06, 2025, 11:15 PM UTC

    This incident has been resolved. We are currently analyzing the issue's root cause and will follow up as soon as possible once we have formalized a summary.

Read the full incident report →

Critical October 20, 2025 Email Delivery and Login Issues 14h 11m Platform, Email Delivery

Started Oct 20, 2025, 11:46 AM UTC· resolved Oct 21, 2025, 01:57 AM UTC

  1. identified Oct 20, 2025, 11:46 AM UTC

    We’re currently experiencing a service disruption due to a widespread AWS outage impacting Street Context and other platforms. This may result in email delivery delays and login issues. Our team is actively working to mitigate the impact, and we’ll provide an update as soon as service is fully restored. We appreciate your patience in the meantime.

  2. identified Oct 20, 2025, 11:58 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 01:19 PM UTC

    AWS are recovering from the outage. Email is now delivering, and users are now able to access the platform. We are reviewing to ensure all queued emails have delivered.

  4. investigating Oct 20, 2025, 03:56 PM UTC

    Some users are continuing to report delays in email delivery related to this morning's outage. We are currently investigating.

  5. monitoring Oct 20, 2025, 04:46 PM UTC

    Email delivery has now full recovered and is relaying normally, though some users may continue to experience a delay with posting any related stats. In the meantime, we will continue to monitor for any further issues.

  6. identified Oct 20, 2025, 05:18 PM UTC

    We are again seeing email delays related to the outage. AWS are still recovering. We expect an update from them within the hour, and will keep you posted.

  7. identified Oct 20, 2025, 06:18 PM UTC

    We are continuing to see delays due to email sending. AWS are still working to apply fixes.

  8. monitoring Oct 20, 2025, 08:48 PM UTC

    Email delivery is now fully functional. We will continue to monitor closely to ensure all is well. Please note that some client's emails may need to be resent. Our Support team will reach out to those affected users and inform them accordingly.

  9. resolved Oct 21, 2025, 01:57 AM UTC

    Officially moving this issue to Resolved. Email continues to relay as intended. Every user whose email failed to deliver has been notified by the Support team.

Read the full incident report →

Minor May 5, 2025 Insights Data Delay 5h 20m Platform, Data Streaming

Started May 05, 2025, 01:33 PM UTC· resolved May 05, 2025, 06:53 PM UTC

  1. monitoring May 05, 2025, 01:33 PM UTC

    Some users are reporting delays in data posting to their Insights dashboard and Emails tab. We are currently monitoring. Please be advised that the actual delivery of email is not affected.

  2. monitoring May 05, 2025, 06:53 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 05, 2025, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →