Stream Outage History

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Pingoru has recorded 51 incidents for Stream: 8 in the last 12 months and 2 in the last 90 days.

Source: status.getstream.io

51incidents recorded
8last 12 months
2last 90 days
82 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Stream in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202612 of 744 (0%)
August 202625 of 744 (1%)
September 202600 of 720 (0%)
October 202600 of 519 (0%)

Incidents, newest first

Critical August 27, 2026 Service disruption in US-East 57m us-east, US East, Edge network, Joining Calls and 4 more

Started Aug 27, 2026, 05:25 AM UTC· resolved Aug 27, 2026, 06:22 AM UTC

  1. identified Aug 27, 2026, 05:25 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 27, 2026, 05:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 06:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 5, 2026 Data retrieval issue in US-East 4h 9m us-east

Started Aug 05, 2026, 05:05 PM UTC· resolved Aug 05, 2026, 09:14 PM UTC

  1. investigating Aug 05, 2026, 05:05 PM UTC

    We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.

  2. identified Aug 05, 2026, 09:08 PM UTC

    The issue has been identified, and our engineering team is working to restore the data to its original state.

  3. resolved Aug 05, 2026, 09:14 PM UTC

    The incident has been resolved.

Read the full incident report →

Minor July 3, 2026 Elevated API Errors in Singapore region 1h 30m Joining Calls, Recordings, singapore

Started Jul 03, 2026, 06:28 AM UTC· resolved Jul 03, 2026, 07:59 AM UTC

  1. identified Jul 03, 2026, 06:28 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Jul 03, 2026, 07:59 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor March 12, 2026 Elevated API Errors in US-East 43m us-east, Joining Calls, us-east

Started Mar 12, 2026, 01:33 PM UTC· resolved Mar 12, 2026, 02:17 PM UTC

  1. investigating Mar 12, 2026, 01:33 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Mar 12, 2026, 02:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026 High error rate on Chat API service in dublin 1h 21m dublin

Started Feb 11, 2026, 08:09 AM UTC· resolved Feb 11, 2026, 09:30 AM UTC

  1. identified Feb 11, 2026, 08:09 AM UTC

    We're experiencing an elevated level of API errors and our team is currently working on a mitigation.

  2. monitoring Feb 11, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2026, 07:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 2, 2025 Elevated API Errors on Feed v3 and Chat in Ohio region 1h 17m ohio, Joining Calls

Started Dec 02, 2025, 07:01 PM UTC· resolved Dec 02, 2025, 08:19 PM UTC

  1. identified Dec 02, 2025, 07:01 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Dec 02, 2025, 07:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 02, 2025, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 11, 2025 Send message failures – us-east

Started Nov 11, 2025, 05:18 PM UTC· resolved Nov 11, 2025, 05:18 PM UTC

  1. resolved Nov 11, 2025, 05:18 PM UTC

    We identified an issue with sending messages. The issue is resolved. We're looking into the root cause

Read the full incident report →

Minor October 20, 2025 Intermittent availability of the dashboard 13h 20m Dashboard

Started Oct 20, 2025, 04:56 PM UTC· resolved Oct 21, 2025, 06:17 AM UTC

  1. investigating Oct 20, 2025, 04:56 PM UTC

    We're currently investigating an issue with Stream's dashboard. The issue is caused by an outage of AWS.

  2. resolved Oct 21, 2025, 06:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 23, 2025 High error rate on Chat and Video API service in ohio region 9m ohio, Joining Calls, Recordings, Transcriptions

Started Sep 23, 2025, 07:38 PM UTC· resolved Sep 23, 2025, 07:47 PM UTC

  1. identified Sep 23, 2025, 07:38 PM UTC

    One of our shards in the ohio region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

  2. monitoring Sep 23, 2025, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025 High error rate on Chat and Feed API service 9m us-east, us-east

Started Sep 03, 2025, 03:48 PM UTC· resolved Sep 03, 2025, 03:58 PM UTC

  1. monitoring Sep 03, 2025, 03:48 PM UTC

    We experienced a brief service degradation in some shards in the US-East region. The issue lasted for 1 minute and has since been resolved. Our team is currently monitoring the situation.

  2. resolved Sep 03, 2025, 03:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2025 Sudden spikes in requests are destabilizing the shard in Singapore. Our team is actively working to mitigate the issue. 3h 34m singapore

Started Jul 30, 2025, 04:47 AM UTC· resolved Jul 30, 2025, 08:21 AM UTC

  1. monitoring Jul 30, 2025, 04:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jul 30, 2025, 08:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 16, 2025 Outage in Us-East Edge 4m

Started May 16, 2025, 09:27 AM UTC· resolved May 16, 2025, 09:31 AM UTC

  1. resolved May 16, 2025, 09:52 AM UTC

    There was a significant spike in requests that hit one of our Edge shards in the US-East region, leading to an exhaustion of resources. The incident lasted 4 minutes.

Read the full incident report →

Minor April 16, 2025 High error rate on Chat API service in us-east 1h 52m us-east

Started Apr 16, 2025, 07:25 PM UTC· resolved Apr 16, 2025, 09:17 PM UTC

  1. identified Apr 16, 2025, 07:25 PM UTC

    One of our shards in the us-east region is experiencing an issue with the underlying database storage. Our team is actively working to restore the service.

  2. monitoring Apr 16, 2025, 09:02 PM UTC

    The issue is being resolved, and our team is closely monitoring the database.

  3. resolved Apr 16, 2025, 09:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 31, 2025 Video - high error rate on Join call API (Mumbai) 4h 9m Joining Calls

Started Mar 31, 2025, 01:39 PM UTC· resolved Mar 31, 2025, 05:48 PM UTC

  1. monitoring Mar 31, 2025, 01:39 PM UTC

    Between 12:35 and 12:51 UTC, our API layer experienced a downtime in the Mumbai region due to increased system load. We are currently investigating the incident and implementing a patch. During this time API requests to join calls returned a 5xx response.

  2. resolved Mar 31, 2025, 05:48 PM UTC

    Our team deployed a patch to the affected system and the incident has been resolved

Read the full incident report →

Minor March 1, 2025 Service degradation in the US-East region 15m us-east

Started Mar 01, 2025, 07:03 PM UTC· resolved Mar 01, 2025, 07:18 PM UTC

  1. identified Mar 01, 2025, 07:03 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Mar 01, 2025, 07:05 PM UTC

    One of our shards in the US-East region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

  3. resolved Mar 01, 2025, 07:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2025 Degraded performance in Dublin 2h 25m dublin

Started Feb 24, 2025, 12:02 PM UTC· resolved Feb 24, 2025, 02:27 PM UTC

  1. identified Feb 24, 2025, 12:02 PM UTC

    One of our shards in the Dublin region is experiencing degraded performance due to an issue with the underlying data storage. Our team is currently working on resolving the incident.

  2. resolved Feb 24, 2025, 02:27 PM UTC

    The incident has been resolved.

Read the full incident report →

Notice January 20, 2025 API reachability problems in United Arab Emirates (UAE) 4d 2h

Started Jan 20, 2025, 09:32 AM UTC· resolved Jan 24, 2025, 12:26 PM UTC

  1. identified Jan 20, 2025, 09:32 AM UTC

    APIs are partially unreachable for users within the UAE on the DU Telecom and Virgin Telecom ISPs. Our team is currently working to remediate the problem by talking to the ISP and local authorities, a temporary remediation is also in progress.

  2. resolved Jan 24, 2025, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →