Third party services recovered
Timeline · 1 update
- resolved Aug 12, 2026, 08:22 AM UTC
Third party services recovered
Strapi Outage History
Strapi is up right nowStrapi had 24 outages in the last 2 years totaling 198h 11m of downtime — averaging 1 incident per month.
There were 24 Strapi outages since October 23, 2024 totaling 198h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.
Projects unavailable follow...
Affected: Cloud (cloud.strapi.io)Cloud (API)
Timeline · 3 updates
- investigating Jul 21, 2026, 10:59 AM UTC
Following an outage affecting one of our infrastructure providers, we are investigating an issue impacting some projects after redeployment. Projects that have not been redeployed do not appear to be affected. We recommend postponing non-essential redeployments while we investigate.
- investigating Jul 21, 2026, 10:59 AM UTC
Following an outage affecting one of our infrastructure providers, we are investigating an issue impacting some projects after redeployment. Projects that have not been redeployed do not appear to be affected. We recommend postponing non-essential redeployments while we investigate.
- resolved Jul 21, 2026, 11:49 AM UTC
The issue affecting some projects following redeployment has been resolved. Affected projects and domains are now accessible again, and deployments can resume normally. We apologize for the disruption.
Compute provider deployment...
Affected: Cloud (cloud.strapi.io)
Timeline · 2 updates
- investigating Jul 20, 2026, 07:00 PM UTC
Our compute provider experienced an outage that causes most new deployments to fail or time out. Existing deployments are not affected.
- resolved Jul 21, 2026, 04:00 AM UTC
Service recovered without changes from our side.
strapi.io recovered
Timeline · 1 update
- resolved Jul 07, 2026, 01:49 PM UTC
strapi.io recovered
Deployment failures
Affected: Cloud (Third party services)
Timeline · 2 updates
- investigating Jun 16, 2026, 04:25 PM UTC
Due to an ongoing incident with our downstream provider, users may experience deployment failures. We will provide updates as they arrive
- resolved Jun 17, 2026, 07:10 AM UTC
The incident is finished.
Delayed / Failed API responses
Affected: Cloud (Third party services)
Timeline · 2 updates
- investigating May 22, 2026, 04:48 PM UTC
We are currently experiencing an outage with one of our upstream providers, which may cause some of our users to experience delayed or failed API responses. We will provide updates as they come
- resolved May 22, 2026, 05:14 PM UTC
The upstream provider resolved their incident, all operations are back to normal. We shall continue to monitor for any further incidents
Project creation unavailable
Affected: Cloud (cloud.strapi.io)Cloud (API)
Timeline · 2 updates
- investigating Feb 24, 2026, 02:08 PM UTC
Due to an incident from our underlaying hosting provider, project creation is disabled for now.
- resolved Feb 24, 2026, 03:23 PM UTC
The incident is finished.
Issues with Login with Magi...
Affected: Cloud (cloud.strapi.io)
Timeline · 2 updates
- investigating Feb 12, 2026, 10:48 PM UTC
We are currently aware of an issue affecting the Magic Link login method. Our team is actively investigating and working to resolve it as quickly as possible. All other login methods remain fully operational and are not impacted. We will provide further updates as soon as more information becomes available.
- resolved Feb 13, 2026, 01:26 PM UTC
Login with Magic Link functionality is restored
Runtime logs service degrad...
Affected: Cloud (cloud.strapi.io)
Timeline · 2 updates
- investigating Jan 07, 2026, 08:49 AM UTC
Notice: Some customers may experience problems while trying to view runtime logs due to an ongoing issue. Our team is investigating and will provide updates.
- resolved Jan 07, 2026, 02:37 PM UTC
The incident is finished.
Issues with mail delivery
Affected: Cloud (Mailer API)
Timeline · 2 updates
- investigating Nov 17, 2025, 04:44 PM UTC
Some customers may be encountering delays or failures in email sending. We’re actively looking into the cause and will provide updates as we work toward resolution.
- resolved Nov 17, 2025, 06:49 PM UTC
Email sending functionality has been fully restored. We are monitoring the system to ensure continued stability.
Global infrastructure outag...
Affected: Cloud (API)Cloud (Third party services)
Timeline · 2 updates
- investigating Oct 20, 2025, 08:05 AM UTC
Due to an incident from our underlaying infrastructure services, project creation is disabled for now. Existing projects may be impacted.
- resolved Oct 21, 2025, 06:38 AM UTC
The incident is finished.
Build Logs failures
Affected: Cloud (API)
Timeline · 2 updates
- investigating Sep 24, 2025, 07:23 PM UTC
There is currently an issue with deployments on Strapi Cloud for users who have upgraded to Strapi version 5.24.0. The team are aware of the issue, and are investigating a fix. In the interim, downgrading to Strapi version 5.23.x will allow you to re-deploy your app.
- resolved Sep 25, 2025, 12:25 PM UTC
The incident is finished.
Intermittent Build Failures...
Affected: Cloud (API)
Timeline · 2 updates
- investigating Jul 02, 2025, 04:23 PM UTC
We’re currently investigating an issue causing intermittent build failures. As a precaution, project creation has been temporarily disabled. You may also experience errors when building existing projects.
- resolved Jul 02, 2025, 05:52 PM UTC
The incident is finished.
Issue with downloading medi...
Affected: Cloud (Assets API)
Timeline · 2 updates
- investigating May 30, 2025, 09:11 AM UTC
We are investigating some issues with our underlaying hosting provider that prevent new projects from correctly displaying uploaded images or download uploaded files in the Media Library. Existing Strapi Cloud projects are not concerned.
- resolved May 30, 2025, 01:58 PM UTC
The incident is finished.
Project Creation Intermitte...
Affected: Cloud (API)
Timeline · 2 updates
- investigating May 22, 2025, 04:26 PM UTC
Due to an incident from our underlaying hosting provider, project creation is disabled for now.
- resolved May 23, 2025, 07:14 AM UTC
The incident is finished.
Intermittent issue with new...
Affected: Cloud (API)
Timeline · 2 updates
- investigating May 22, 2025, 03:09 PM UTC
We are monitoring an issue with our hosting provider that is preventing new and existing projects from deploying correctly.
- resolved May 23, 2025, 07:14 AM UTC
The incident is finished.
Project Creation Issue
Affected: Cloud (API)
Timeline · 2 updates
- investigating May 22, 2025, 08:04 AM UTC
Due to an incident from our underlaying hosting provider, project creation is disabled for now. Existing Strapi Cloud projects are not concerned.
- resolved May 22, 2025, 10:30 AM UTC
The incident is finished.
Intermittent issues with bu...
Affected: Cloud (cloud.strapi.io)Cloud (API)
Timeline · 2 updates
- investigating Apr 09, 2025, 02:49 PM UTC
We are experiencing intermittent issues with displaying build logs in the dashboard. Our engineering team is working on a fix
- resolved Apr 11, 2025, 10:45 PM UTC
The incident is finished.
Unable to create new projects
Affected: Cloud (API)
Timeline · 2 updates
- investigating Mar 28, 2025, 11:47 PM UTC
Due to an incident from our underlaying hosting provider, project creation is disabled for now. Existing Strapi Cloud projects are not concerned.
- resolved Mar 29, 2025, 12:03 AM UTC
The incident is finished.
Deployment issues due to ho...
Affected: Cloud (API)
Timeline · 2 updates
- investigating Feb 06, 2025, 12:59 AM UTC
We are currently experiencing issues with project creation and deployments due to an incident with our underlying hosting provider. Impact: Project creation is temporarily disabled. New deployments are failing. Running Cloud Strapi CMS instances are not impacted.
- resolved Feb 06, 2025, 01:11 AM UTC
Incident is ongoing, will provide more details.
Project creation is disable...
Affected: Cloud (API)
Timeline · 2 updates
- investigating Feb 06, 2025, 12:20 AM UTC
Due to an incident from our underlaying hosting provider, project creation is disabled for now. Existing Strapi Cloud projects are not concerned.
- resolved Feb 06, 2025, 12:58 AM UTC
Incident is ongoing, will provide more details.
Build issues with yarn
Affected: Cloud (API)
Timeline · 2 updates
- investigating Jan 30, 2025, 11:30 PM UTC
If your project uses Yarn and the Strapi app is located in a subfolder in your git repository, you may experience build failures. We are actively working on a fix.
- resolved Jan 31, 2025, 10:16 AM UTC
The incident is finished.
Ongoing issue with new depl...
Affected: Cloud (API)
Timeline · 2 updates
- investigating Nov 12, 2024, 10:46 AM UTC
An ongoing network issue is preventing new deployments from being completed correctly. Investigation into the cause is underway.
- resolved Nov 12, 2024, 12:13 PM UTC
The issue has been resolved. New deployments are working as expected.
Project creation currently ...
Affected: Cloud (cloud.strapi.io)
Timeline · 2 updates
- investigating Oct 23, 2024, 08:52 PM UTC
Due to an incident from our underlaying hosting provider, project creation is disabled for now. Existing Strapi Cloud projects are not concerned.
- resolved Oct 23, 2024, 09:48 PM UTC
The incident is finished.