Strapi incident

Issues with mail delivery

Minor Resolved View vendor source →

Strapi experienced a minor incident on November 17, 2025 affecting Cloud (Mailer API), lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 04:44 PM UTC
Resolved
Nov 17, 2025, 06:49 PM UTC
Duration
2h 5m
Detected by Pingoru
Nov 17, 2025, 04:44 PM UTC

Affected components

Cloud (Mailer API)

Update timeline

  1. investigating Nov 17, 2025, 04:44 PM UTC

    Some customers may be encountering delays or failures in email sending. We’re actively looking into the cause and will provide updates as we work toward resolution.

  2. resolved Nov 17, 2025, 06:49 PM UTC

    Email sending functionality has been fully restored. We are monitoring the system to ensure continued stability.