Strapi experienced a major incident on September 3, 2026 affecting Cloud (cloud.strapi.io) and Cloud (API) and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud (cloud.strapi.io)Cloud (API)Cloud (cloud.strapi.io)
Update timeline
- investigating Sep 03, 2026, 12:16 PM UTC
Backup related features are temporarily unavailable due to a backup provider issue. Your backups are safe and nothing has been deleted. We're working with the provider towards a resolution.
- resolved Sep 03, 2026, 01:42 PM UTC
Incident resolved, backups now appear as expected.