Storyous had 10 outages in the last 2 years totaling 30h 44m of downtime — averaging 0.4 incidents per month.
There were 10 Storyous outages since August 27, 2025 totaling 30h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
Storyous Administration was experiencing performance issues that affected its response times for a couple of minutes. The incident has since been resolved. V administraci Storyous se vyskytovaly problémy s výkonem, které několik minut negativně ovlivňovaly dobu odezvy. Incident je již vyřešen.
We're investigating an issue with integration of Teya payment terminals to the Storyous POS
The issue has been resolved and the performance is stabilizing. We're still monitoring the situation.
The issue with payments on Teya terminals from Storyous POS is still ongoing.
This incident has been resolved.
Naše APIs mají výpadek. Pracujeme na jejich opětovném zpřístupnění. Our APIs are down. We are working to restore them.
We are currently investigating this issue.
Nasazujeme opravu
Oprava je nasazena, POS by se znovu synchornizují. Všichni zákazníci by měli mít data dosynchornizovaná během minut.
This incident has been resolved.
Administrační webová stránka může v současné době reagovat pomaleji. Na zrychlení intenzivně pracujeme a omlouváme se za způsobené potíže. The administrative web page may currently respond more slowly. We are actively working on improving its performance and apologise for any inconvenience caused.
We are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Výpadek přihlašování pro externí partnery (Choice a Qerko) -- Outage of login for external payment partners (Choice and Qerko)
This incident has been resolved.
We are experiencing increased number of failing requests on some of Storyous services.
There might be possible issues with Storyous APIs. These issues may affect the functionality of the Administration System, login, and other API functionalities. We are working diligently to resolve them.
Possible root cause was identified, the investigation showed us that it is most likely a platform issue, we contacted the provider and we keep monitoring it.
This incident has been resolved.
Aktuálně pracujeme na zjištění problému --- We are currently investigating the issue.
Oprava byla nasazena a nadále monitorujeme situaci. -- Fix has been implemented and we are still monitoring the situation
Výpadek byl vyřešen -- Incident has been resolved
The administration website is having problems. We are currently investigating this issue. Potýkáme se s problémy s webovou administrací. Problém investigujeme s nejvyšší prioritou.
This incident has been resolved.