Storyous Outage History
Storyous is up right nowPingoru has recorded 51 incidents for Storyous: 7 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 5 of 720 (1%) |
| October 2026 | 1 | 0 of 511 (0%) |
Incidents, newest first
Minor October 16, 2026 Storyous Administration performance degraded –
Started Oct 16, 2026, 02:30 PM UTC· resolved Oct 16, 2026, 02:30 PM UTC
- resolved Oct 20, 2026, 09:44 AM UTC
Storyous Administration was experiencing performance issues that affected its response times for a couple of minutes. The incident has since been resolved. V administraci Storyous se vyskytovaly problémy s výkonem, které několik minut negativně ovlivňovaly dobu odezvy. Incident je již vyřešen.
Major September 5, 2026 Integration with Teya terminals 4h 37m Pokladní systém, tablety (POS)
Started Sep 05, 2026, 02:50 PM UTC· resolved Sep 05, 2026, 07:27 PM UTC
- investigating Sep 05, 2026, 02:50 PM UTC
We're investigating an issue with integration of Teya payment terminals to the Storyous POS
- monitoring Sep 05, 2026, 03:28 PM UTC
The issue has been resolved and the performance is stabilizing. We're still monitoring the situation.
- investigating Sep 05, 2026, 03:46 PM UTC
The issue with payments on Teya terminals from Storyous POS is still ongoing.
- resolved Sep 05, 2026, 07:27 PM UTC
This incident has been resolved.
Major September 2, 2026 Výpadek Storyous APIs / Outage of Storyous APIs 14m
Started Sep 02, 2026, 07:30 AM UTC· resolved Sep 02, 2026, 07:44 AM UTC
- resolved Sep 02, 2026, 08:48 AM UTC
Naše APIs mají výpadek. Pracujeme na jejich opětovném zpřístupnění. Our APIs are down. We are working to restore them.
Major February 11, 2026 Některé POS mohou mít zpoždění v synchronizaci 28m Pokladní systém, tablety (POS)
Started Feb 11, 2026, 02:40 PM UTC· resolved Feb 11, 2026, 03:09 PM UTC
- investigating Feb 11, 2026, 02:40 PM UTC
We are currently investigating this issue.
- identified Feb 11, 2026, 02:43 PM UTC
Nasazujeme opravu
- monitoring Feb 11, 2026, 02:56 PM UTC
Oprava je nasazena, POS by se znovu synchornizují. Všichni zákazníci by měli mít data dosynchornizovaná během minut.
- resolved Feb 11, 2026, 03:09 PM UTC
This incident has been resolved.
Minor January 6, 2026 Upozornění na pomalejší odezvu administrační stránky / Notice of Slower Admin Page Response –
Started Jan 06, 2026, 10:15 AM UTC· resolved Jan 06, 2026, 10:15 AM UTC
- resolved Jan 06, 2026, 11:12 AM UTC
Administrační webová stránka může v současné době reagovat pomaleji. Na zrychlení intenzivně pracujeme a omlouváme se za způsobené potíže. The administrative web page may currently respond more slowly. We are actively working on improving its performance and apologise for any inconvenience caused.
Minor November 18, 2025 MyStoryous app users can't login 48m Login and Users management (login.storyous.com)
Started Nov 18, 2025, 04:31 PM UTC· resolved Nov 18, 2025, 05:19 PM UTC
- investigating Nov 18, 2025, 04:31 PM UTC
We are currently investigating the issue.
- monitoring Nov 18, 2025, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 05:19 PM UTC
This incident has been resolved.
Minor November 12, 2025 Výpadek přihlašování pro externí partnery / External partners login outage 18h 56m Public API
Started Nov 12, 2025, 01:50 PM UTC· resolved Nov 13, 2025, 08:46 AM UTC
- investigating Nov 13, 2025, 08:41 AM UTC
Výpadek přihlašování pro externí partnery (Choice a Qerko) -- Outage of login for external payment partners (Choice and Qerko)
- resolved Nov 13, 2025, 08:46 AM UTC
This incident has been resolved.
Notice October 15, 2025 Performance issue of Storyous APIs 4h Login and Users management (login.storyous.com), Public API
Started Oct 15, 2025, 12:49 PM UTC· resolved Oct 15, 2025, 04:49 PM UTC
- investigating Oct 15, 2025, 12:49 PM UTC
We are experiencing increased number of failing requests on some of Storyous services.
- investigating Oct 15, 2025, 12:53 PM UTC
There might be possible issues with Storyous APIs. These issues may affect the functionality of the Administration System, login, and other API functionalities. We are working diligently to resolve them.
- monitoring Oct 15, 2025, 02:48 PM UTC
Possible root cause was identified, the investigation showed us that it is most likely a platform issue, we contacted the provider and we keep monitoring it.
- resolved Oct 15, 2025, 04:49 PM UTC
This incident has been resolved.
Major September 28, 2025 Výpadek přihlašovací služby / Outage of Login service 1h 22m Login and Users management (login.storyous.com)
Started Sep 28, 2025, 11:57 PM UTC· resolved Sep 29, 2025, 01:20 AM UTC
- investigating Sep 28, 2025, 11:57 PM UTC
Aktuálně pracujeme na zjištění problému --- We are currently investigating the issue.
- monitoring Sep 29, 2025, 12:52 AM UTC
Oprava byla nasazena a nadále monitorujeme situaci. -- Fix has been implemented and we are still monitoring the situation
- resolved Sep 29, 2025, 01:20 AM UTC
Výpadek byl vyřešen -- Incident has been resolved
Notice August 27, 2025 The administration website is having problems 1h 25m Administration (admin.storyous.com)
Started Aug 27, 2025, 05:30 PM UTC· resolved Aug 27, 2025, 06:56 PM UTC
- monitoring Aug 27, 2025, 06:21 PM UTC
The administration website is having problems. We are currently investigating this issue. Potýkáme se s problémy s webovou administrací. Problém investigujeme s nejvyšší prioritou.
- resolved Aug 27, 2025, 06:56 PM UTC
This incident has been resolved.