Storyous Outage History

Storyous is up right now

Storyous had 9 outages in the last 2 years totaling 30h 44m of downtime — averaging 0.4 incidents per month.

There were 9 Storyous outages since August 27, 2025 totaling 30h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.storyous.com

Major September 5, 2026

Integration with Teya terminals

Detected by Pingoru
Sep 05, 2026, 02:50 PM UTC
Resolved
Sep 05, 2026, 07:27 PM UTC
Duration
4h 37m
Affected: Pokladní systém, tablety (POS)
Timeline · 4 updates
  1. investigating Sep 05, 2026, 02:50 PM UTC

    We're investigating an issue with integration of Teya payment terminals to the Storyous POS

  2. monitoring Sep 05, 2026, 03:28 PM UTC

    The issue has been resolved and the performance is stabilizing. We're still monitoring the situation.

  3. investigating Sep 05, 2026, 03:46 PM UTC

    The issue with payments on Teya terminals from Storyous POS is still ongoing.

  4. resolved Sep 05, 2026, 07:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

Některé POS mohou mít zpoždění v synchronizaci

Detected by Pingoru
Feb 11, 2026, 02:40 PM UTC
Resolved
Feb 11, 2026, 03:09 PM UTC
Duration
28m
Affected: Pokladní systém, tablety (POS)
Timeline · 4 updates
  1. investigating Feb 11, 2026, 02:40 PM UTC

    We are currently investigating this issue.

  2. identified Feb 11, 2026, 02:43 PM UTC

    Nasazujeme opravu

  3. monitoring Feb 11, 2026, 02:56 PM UTC

    Oprava je nasazena, POS by se znovu synchornizují. Všichni zákazníci by měli mít data dosynchornizovaná během minut.

  4. resolved Feb 11, 2026, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2026

Upozornění na pomalejší odezvu administrační stránky / Notice of Slower Admin Page Response

Detected by Pingoru
Jan 06, 2026, 10:15 AM UTC
Resolved
Jan 06, 2026, 10:15 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 06, 2026, 11:12 AM UTC

    Administrační webová stránka může v současné době reagovat pomaleji. Na zrychlení intenzivně pracujeme a omlouváme se za způsobené potíže. The administrative web page may currently respond more slowly. We are actively working on improving its performance and apologise for any inconvenience caused.

Read the full incident report →

Minor November 18, 2025

MyStoryous app users can't login

Detected by Pingoru
Nov 18, 2025, 04:31 PM UTC
Resolved
Nov 18, 2025, 05:19 PM UTC
Duration
48m
Affected: Login and Users management (login.storyous.com)
Timeline · 3 updates
  1. investigating Nov 18, 2025, 04:31 PM UTC

    We are currently investigating the issue.

  2. monitoring Nov 18, 2025, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 12, 2025

Výpadek přihlašování pro externí partnery / External partners login outage

Detected by Pingoru
Nov 12, 2025, 01:50 PM UTC
Resolved
Nov 13, 2025, 08:46 AM UTC
Duration
18h 56m
Affected: Public API
Timeline · 2 updates
  1. investigating Nov 13, 2025, 08:41 AM UTC

    Výpadek přihlašování pro externí partnery (Choice a Qerko) -- Outage of login for external payment partners (Choice and Qerko)

  2. resolved Nov 13, 2025, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 15, 2025

Performance issue of Storyous APIs

Detected by Pingoru
Oct 15, 2025, 12:49 PM UTC
Resolved
Oct 15, 2025, 04:49 PM UTC
Duration
4h
Affected: Login and Users management (login.storyous.com)Public API
Timeline · 4 updates
  1. investigating Oct 15, 2025, 12:49 PM UTC

    We are experiencing increased number of failing requests on some of Storyous services.

  2. investigating Oct 15, 2025, 12:53 PM UTC

    There might be possible issues with Storyous APIs. These issues may affect the functionality of the Administration System, login, and other API functionalities. We are working diligently to resolve them.

  3. monitoring Oct 15, 2025, 02:48 PM UTC

    Possible root cause was identified, the investigation showed us that it is most likely a platform issue, we contacted the provider and we keep monitoring it.

  4. resolved Oct 15, 2025, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 29, 2025

Výpadek přihlašovací služby / Outage of Login service

Detected by Pingoru
Sep 29, 2025, 12:52 AM UTC
Resolved
Sep 29, 2025, 01:20 AM UTC
Duration
28m
Affected: Login and Users management (login.storyous.com)
Timeline · 3 updates
  1. investigating Sep 28, 2025, 11:57 PM UTC

    Aktuálně pracujeme na zjištění problému --- We are currently investigating the issue.

  2. monitoring Sep 29, 2025, 12:52 AM UTC

    Oprava byla nasazena a nadále monitorujeme situaci. -- Fix has been implemented and we are still monitoring the situation

  3. resolved Sep 29, 2025, 01:20 AM UTC

    Výpadek byl vyřešen -- Incident has been resolved

Read the full incident report →

Notice August 27, 2025

The administration website is having problems

Detected by Pingoru
Aug 27, 2025, 05:30 PM UTC
Resolved
Aug 27, 2025, 06:56 PM UTC
Duration
1h 25m
Affected: Administration (admin.storyous.com)
Timeline · 2 updates
  1. monitoring Aug 27, 2025, 06:21 PM UTC

    The administration website is having problems. We are currently investigating this issue. Potýkáme se s problémy s webovou administrací. Problém investigujeme s nejvyšší prioritou.

  2. resolved Aug 27, 2025, 06:56 PM UTC

    This incident has been resolved.

Read the full incident report →