StoreFeeder incident

DPD Issue

Minor Resolved View vendor source →

StoreFeeder experienced a minor incident on September 22, 2025 affecting DPD / DPD Local, lasting 17h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 02:27 PM UTC
Resolved
Sep 23, 2025, 07:52 AM UTC
Duration
17h 25m
Detected by Pingoru
Sep 22, 2025, 02:27 PM UTC

Affected components

DPD / DPD Local

Update timeline

  1. investigating Sep 22, 2025, 02:27 PM UTC

    We have received a few reports that DPD is not allowing customers to generate labels. We are currently investigating this, but it does appear to be a DPD issue.

  2. identified Sep 22, 2025, 03:16 PM UTC

    DPD have confirmed that the issue is on their end and are working to resolve the issue.

  3. resolved Sep 23, 2025, 07:52 AM UTC

    We have had confirmation overnight that DPD have resolved the issue.