StoreFeeder experienced a minor incident on October 20, 2026 affecting DPD / DPD Local, lasting 5h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2026, 07:22 AM UTC
We are currently experiencing an issue with the DPD API, which is preventing customers from dispatching orders through StoreFeeder. Customers attempting to dispatch orders using DPD services will receive an error. This issue is with DPD's API and is outside of StoreFeeder's control. We are currently awaiting DPD to restore their service. We apologise for the inconvenience caused and will provide further updates as soon as the service is restored.
- monitoring Oct 20, 2026, 07:23 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2026, 07:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2026, 01:00 PM UTC
Status: Resolved The issue affecting the DPD API has now been resolved, and customers should be able to dispatch orders through StoreFeeder as normal. The disruption was caused by an issue with DPD's API, which prevented customers from generating shipping labels and dispatching orders.