Stonly incident

Content unavailable with "Access restricted" error

Major Resolved View vendor source →

Stonly experienced a major incident on October 18, 2024 affecting Stonly Editor and Stonly Widget, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2024, 12:20 PM UTC
Resolved
Oct 18, 2024, 01:12 PM UTC
Duration
51m
Detected by Pingoru
Oct 18, 2024, 12:20 PM UTC

Affected components

Stonly EditorStonly Widget

Update timeline

  1. investigating Oct 18, 2024, 12:56 PM UTC

    We're identified an incident with one of our API servers affecting ability to display or edit guides in some cases. Since identifying the issue, the problematic server was disabled to restore full functionality.

  2. monitoring Oct 18, 2024, 12:57 PM UTC

    We've disabled the problematic API node and are monitoring the situation.

  3. resolved Oct 18, 2024, 01:12 PM UTC

    We've confirmed all systems are stable now. This incident is now resolved.