Stonly experienced a major incident on January 23, 2025 affecting Stonly Editor and Stonly customers KB's - location N and 1 more component, lasting 7h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Stonly EditorStonly customers KB's - location NStonly customers KB's - location CStonly Guides
Update timeline
- investigating Jan 23, 2025, 03:43 PM UTC
We're seeing bigger than usual load on our servers that is causing slow responses and occasional failures when loading stonly KB and guides
- monitoring Jan 23, 2025, 05:25 PM UTC
Things have stabilized. We keep monitoring our platform.
- resolved Jan 27, 2025, 12:14 PM UTC
This incident has been resolved.