Stonly incident

Issue with email deliverability

Major Resolved View vendor source →

Stonly experienced a major incident on April 14, 2025 affecting Stonly Contact Forms, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2025, 10:12 AM UTC
Resolved
Apr 14, 2025, 02:38 PM UTC
Duration
4h 25m
Detected by Pingoru
Apr 14, 2025, 10:12 AM UTC

Affected components

Stonly Contact Forms

Update timeline

  1. investigating Apr 14, 2025, 10:12 AM UTC

    We are experiencing a delay in email delivery due to an outage with our third-party email provider. The provider is aware of the situation and is actively working on a resolution. We will update our status page once the issue is confirmed to be resolved.

  2. monitoring Apr 14, 2025, 01:17 PM UTC

    Our email provider informed us that the issue should be resolved. We will now enter the monitoring phase and will update once we have confirmation that it's completely resolved.

  3. resolved Apr 14, 2025, 02:38 PM UTC

    Our email provider informed us that the issue should be fully resolved.