Stonly experienced a major incident on May 19, 2025 affecting Stonly Editor and Stonly customers KB's - location N and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2025, 12:14 PM UTC
Dear Customer, We are currently investigating an issue impacting: Stonly Website, Stonly Editor, Stonly customers KB's - location N, Stonly customers KB's - location C.Our technical team is working to identify the cause and restore service as quickly as possible. We apologize for this disruption and appreciate your patience.As soon as we have more information, we will post updates on our status page. Sincerely, The Stonly Team
- monitoring May 19, 2025, 12:21 PM UTC
Dear Customer, In response to the issue with, we have taken corrective actions. The system is currently under monitoring to ensure its stability.We appreciate your patience and understanding. Sincerely, The Stonly Team
- resolved May 19, 2025, 12:26 PM UTC
This incident has been resolved.