Stonly incident

Service Issue

Major Resolved View vendor source →

Stonly experienced a major incident on May 23, 2025 affecting Stonly customers KB's - location C, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 04:41 AM UTC
Resolved
May 23, 2025, 07:37 AM UTC
Duration
2h 56m
Detected by Pingoru
May 23, 2025, 04:41 AM UTC

Affected components

Stonly customers KB's - location C

Update timeline

  1. investigating May 23, 2025, 04:41 AM UTC

    Dear Customer, We are currently investigating an issue impacting: Stonly customers KB's - location C.Our technical team is working to identify the cause and restore service as quickly as possible. We apologize for this disruption and appreciate your patience.As soon as we have more information, we will post updates on our status page. Sincerely, The Stonly Team

  2. monitoring May 23, 2025, 04:50 AM UTC

    Dear Customer, In response to the issue with, we have taken corrective actions. The system is currently under monitoring to ensure its stability.We appreciate your patience and understanding. Sincerely, The Stonly Team

  3. resolved May 23, 2025, 07:37 AM UTC

    This incident has been resolved.