Stonly experienced a major incident on July 3, 2025 affecting Stonly customers KB's - location C, lasting 12h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2025, 06:47 PM UTC
Dear Customer, We are currently investigating an issue impacting: Stonly customers KB's - location C.Our technical team is working to identify the cause and restore service as quickly as possible. We apologize for this disruption and appreciate your patience.As soon as we have more information, we will post updates on our status page. Sincerely, The Stonly Team
- monitoring Jul 03, 2025, 07:06 PM UTC
Dear Customer, In response to the issue with, we have taken corrective actions. The system is currently under monitoring to ensure its stability.We appreciate your patience and understanding. Sincerely, The Stonly Team
- resolved Jul 04, 2025, 07:02 AM UTC
This incident has been resolved.