Sticky Outage History

Sticky is up right now

Sticky had 2 outages in the last 2 years totaling 24h 56m of downtime — averaging 0.1 incidents per month.

There were 2 Sticky outages since June 24, 2025 totaling 24h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sticky.io

Minor October 20, 2025

Temporary Analytics Delay

Detected by Pingoru
Oct 20, 2025, 02:14 PM UTC
Resolved
Oct 21, 2025, 03:10 PM UTC
Duration
1d
Affected: Analytics
Timeline · 2 updates
  1. investigating Oct 20, 2025, 02:14 PM UTC

    Service Update: Temporary Analytics Delay We’re currently experiencing a temporary disruption in analytics dashboards due to a global AWS infrastructure outage impacting multiple services across the web. What to expect: -Analytics dashboards may not load or display the latest data until AWS systems are fully restored. -Once AWS recovery is complete, our team will re-run all ETL processes to backfill data. During this period, some dashboards may appear slightly behind. -The Reports section remains available and should load normally, though performance may slow if multiple filters are applied simultaneously. What’s next: Our engineering team is closely monitoring AWS’ progress and will restore full analytics functionality as soon as their systems are stable. Thank you for your patience — we’ll update this page as soon as the issue is fully resolved.

  2. resolved Oct 21, 2025, 03:10 PM UTC

    We experienced a temporary disruption in analytics dashboards yesterday, due to a global AWS infrastructure outage impacting multiple services across the web. The issue is now resolved and the analytics dashboards are currently getting the data up to date.

Read the full incident report →

Notice June 24, 2025

Services Disrupted

Detected by Pingoru
Jun 24, 2025, 06:39 PM UTC
Resolved
Jun 17, 2025, 06:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Jun 24, 2025, 06:39 PM UTC

    On June 17th, 2025, approximately between 2:03 pm and 2:20 pm Eastern time, Sticky.io experienced a temporary outage that affected merchants’ interface as well as APIs, due to an internal error with a backend data update. Once the root issue was identified, the team quickly reverted the update, which restored service stability. The Engineering team has since reviewed and updated deployment protocols to prevent this type of incidents from occurring again in the future.

Read the full incident report →