Sticky experienced a minor incident on October 20, 2025 affecting Analytics, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 02:14 PM UTC
Service Update: Temporary Analytics Delay We’re currently experiencing a temporary disruption in analytics dashboards due to a global AWS infrastructure outage impacting multiple services across the web. What to expect: -Analytics dashboards may not load or display the latest data until AWS systems are fully restored. -Once AWS recovery is complete, our team will re-run all ETL processes to backfill data. During this period, some dashboards may appear slightly behind. -The Reports section remains available and should load normally, though performance may slow if multiple filters are applied simultaneously. What’s next: Our engineering team is closely monitoring AWS’ progress and will restore full analytics functionality as soon as their systems are stable. Thank you for your patience — we’ll update this page as soon as the issue is fully resolved.
- resolved Oct 21, 2025, 03:10 PM UTC
We experienced a temporary disruption in analytics dashboards yesterday, due to a global AWS infrastructure outage impacting multiple services across the web. The issue is now resolved and the analytics dashboards are currently getting the data up to date.