Sticky Outage History

Pingoru has recorded 51 incidents for Sticky: 1 in the last 12 months and 1 in the last 90 days.

51incidents recorded

1last 12 months

1last 90 days

under a minutetypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Sticky in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Started Oct 10, 2026, 04:00 AM UTC· resolved Oct 10, 2026, 04:00 AM UTC

resolved Oct 15, 2026, 03:22 PM UTC

On the morning of Saturday, October 10, some scheduled background processes on the sticky.io platform were delayed while our team was performing routine security maintenance. Our engineering team identified the issue that morning and worked through the queued backlog throughout the day. Delayed recurring orders were processed once the queue caught up, so some rebills ran later than their scheduled time. All affected jobs have since completed. If you see any recurring orders that still look unprocessed, or exports that didn't finish, please contact support with the relevant order or export IDs and we'll review them right away. We apologize for the disruption.

Minor October 20, 2025 Temporary Analytics Delay 1d Analytics

Started Oct 20, 2025, 02:14 PM UTC· resolved Oct 21, 2025, 03:10 PM UTC

investigating Oct 20, 2025, 02:14 PM UTC

Service Update: Temporary Analytics Delay We’re currently experiencing a temporary disruption in analytics dashboards due to a global AWS infrastructure outage impacting multiple services across the web. What to expect: -Analytics dashboards may not load or display the latest data until AWS systems are fully restored. -Once AWS recovery is complete, our team will re-run all ETL processes to backfill data. During this period, some dashboards may appear slightly behind. -The Reports section remains available and should load normally, though performance may slow if multiple filters are applied simultaneously. What’s next: Our engineering team is closely monitoring AWS’ progress and will restore full analytics functionality as soon as their systems are stable. Thank you for your patience — we’ll update this page as soon as the issue is fully resolved.
resolved Oct 21, 2025, 03:10 PM UTC

We experienced a temporary disruption in analytics dashboards yesterday, due to a global AWS infrastructure outage impacting multiple services across the web. The issue is now resolved and the analytics dashboards are currently getting the data up to date.

Notice June 17, 2025 Services Disrupted –

Started Jun 17, 2025, 06:00 PM UTC· resolved Jun 17, 2025, 06:00 PM UTC

resolved Jun 24, 2025, 06:39 PM UTC

On June 17th, 2025, approximately between 2:03 pm and 2:20 pm Eastern time, Sticky.io experienced a temporary outage that affected merchants’ interface as well as APIs, due to an internal error with a backend data update. Once the root issue was identified, the team quickly reverted the update, which restored service stability. The Engineering team has since reviewed and updated deployment protocols to prevent this type of incidents from occurring again in the future.