Step incident

Crypto investing availability impacted.

Major Resolved View vendor source →

Step experienced a major incident on December 5, 2022 affecting Stock & Crypto Investing, lasting 21h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:25 PM UTC
Resolved
Dec 06, 2022, 05:33 PM UTC
Duration
21h 8m
Detected by Pingoru
Dec 05, 2022, 08:25 PM UTC

Affected components

Stock & Crypto Investing

Update timeline

  1. investigating Dec 05, 2022, 08:25 PM UTC

    We are experiencing issues with crypto investing, that may results in errors in the mobile app. We are working to identify and fix the issue as soon as possible.

  2. monitoring Dec 05, 2022, 11:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 06, 2022, 05:33 PM UTC

    This incident has been resolved.