Step incident

Services temporarily down

Critical Resolved View vendor source →

Step experienced a critical incident on January 27, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 04:30 PM UTC
Resolved
Jan 27, 2023, 04:30 PM UTC
Duration
—
Detected by Pingoru
Jan 27, 2023, 04:30 PM UTC

Update timeline

  1. resolved Jan 28, 2023, 08:40 PM UTC

    An internal issue affected availability of both the mobile app and card purchases. Once the issue was identified, a fix was quickly applied, restoring functionality.