Step incident

Crypto buy and sell experiencing issues

Major Resolved View vendor source →

Step experienced a major incident on September 23, 2022 affecting Stock & Crypto Investing, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2022, 05:09 PM UTC
Resolved
Sep 23, 2022, 10:24 PM UTC
Duration
5h 14m
Detected by Pingoru
Sep 23, 2022, 05:09 PM UTC

Affected components

Stock & Crypto Investing

Update timeline

  1. investigating Sep 23, 2022, 05:09 PM UTC

    We are currently investigating sporadic errors around buying and selling crypto.

  2. investigating Sep 23, 2022, 09:05 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 23, 2022, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2022, 10:24 PM UTC

    This incident has been resolved.