Stay AI experienced a minor incident on August 12, 2023 affecting Checkout, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- identified Aug 12, 2023, 04:40 PM UTC
We have observed that some Stay subscriptions are not being created due to an error with Shopify's subscription contract/create webhooks. We are actively in communication with Shopify to resolve this issue.
- resolved Aug 13, 2023, 05:02 PM UTC
This incident has been resolved.