Stay AI incident

Loading Delays on Merchant and Customer Portal

Minor Resolved View vendor source →

Stay AI experienced a minor incident on March 23, 2024 affecting Analytics and Dashboard and Customer Portal, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2024, 02:41 AM UTC
Resolved
Mar 23, 2024, 03:10 AM UTC
Duration
29m
Detected by Pingoru
Mar 23, 2024, 02:41 AM UTC

Affected components

Analytics and DashboardCustomer Portal

Update timeline

  1. investigating Mar 23, 2024, 02:41 AM UTC

    From at approximately 9:25 PM to 10:30 PM EST on March 22nd we experiencing loading delays on the merchant portal and customer portal. The speed has been restored and all system are operational.

  2. resolved Mar 23, 2024, 03:10 AM UTC

    This incident has been resolved.